RUC Hub
HomeWhat’s ChangingNews
OverviewRUC StatsNZ Vehicle Stats
Timeline
All ExplainersBasicsPolicyImplementationCase Studies
All ResourcesReports & StudiesPolicy DocumentsPress ReleasesTechnical StandardsOperational GuidanceData SetsBackground & CommentarySelect CommitteeMiscellaneous
OverviewAll OrganisationsEcosystem Map
RUC CheckerRUC CalculatorAll ToolsAboutContact
Tools
HomeWhat’s ChangingNews
OverviewRUC StatsNZ Vehicle Stats
Timeline
All ExplainersBasicsPolicyImplementationCase Studies
All ResourcesReports & StudiesPolicy DocumentsPress ReleasesTechnical StandardsOperational GuidanceData SetsBackground & CommentarySelect CommitteeMiscellaneous
OverviewAll OrganisationsEcosystem Map
All ToolsAboutContact
Language
Tools
RUC Hub

New Zealand’s independent source for Road User Charges news, data, market intelligence, and analysis.

100% Kiwi-owned and operated.

Navigate

  • Home
  • What’s Changing
  • News
  • Timeline
  • About
  • Contact
  • All Tools
  • RUC Checker
  • RUC Calculator

Statistics

  • Overview
  • RUC Stats
  • NZ Vehicle Stats

Explainers

  • All Explainers
  • Basics
  • Policy
  • Implementation
  • Case Studies

Resources

  • All Resources
  • Reports & Studies
  • Policy Documents
  • Press Releases
  • Technical Standards
  • Data Sets
  • Background & Commentary
  • Select Committee

Market

  • Overview
  • All Organisations
  • Ecosystem Map

© 2026 RUC Hub NZ. All rights reserved.

Terms & ConditionsPrivacy PolicyDisclaimers
Back to Market Map•

Automobile Association (AA)

New Zealand's largest membership organisation (1.8M+ members), advocating for motorists on transport policy, road safety, fuel pricing, and RUC reform.

Auckland, NZMutual Member SocietyFounded 1903
Automobile Association (AA) logo
Website
1.8M+
Members (1.1M personal + 1M+ business)
80%+
Of all NZ driver licensing transactions monthly
360,000
Roadside assistance calls per year
37
AA Centres nationwide
~$300M
Estimated annual group revenue
1903
Year founded

Overview

The Automobile Association (AA) is New Zealand's largest membership organisation with over 1.8 million members, giving it an unmatched mandate to speak on behalf of everyday motorists. While the AA also operates as a service delivery channel for NZTA (covered separately under the 'aa' profile), its advocacy and policy arm is one of the most influential voices in New Zealand transport policy. The AA's Transport Policy & Advocacy team, based in Wellington, maintains relationships with Government Ministers, Members of Parliament, and senior officials, making regular submissions to select committees on legislation affecting motorists. The AA Research Foundation, established in 2011 as part of the UN Decade of Action on Road Safety, commissions independent research on road safety, driver behaviour, real-world fuel consumption, and transport costs. The Foundation's work - particularly its ongoing Member Sentiments Surveys tracking attitudes on transport costs, emissions, speed limits, and enforcement - provides an evidence base that underpins the AA's policy positions. The late Peter King, who served 22 years with the advocacy team, was the driving force behind this member surveying programme until his sudden passing in November 2023. On RUC specifically, the AA strongly supports the existing distance-based charging principle but has consistently advocated for simplicity, low administration costs, and privacy protections as the system transitions from fuel excise to universal electronic charges. The AA has raised concerns about the impact on light vehicle owners and has argued that RUC rates for EVs should be set lower than conventional vehicles to avoid penalising early adopters.

Research & Advocacy

Select Committee Submissions

The AA makes formal submissions to Parliament on transport legislation, including the Road User Charges Act amendments, Land Transport Management Act changes, fuel excise adjustments, and EV policy. Submissions draw on member surveys and AA Research Foundation data.

AA Member Sentiments Survey

Ongoing tracking survey of AA members' views on transport costs, emissions, road safety, speed limits, traffic enforcement, and alternatives to driving. Established by Peter King and a key evidence base for the AA's policy positions.

AA Research Foundation

Established in 2011, the Foundation commissions independent research programmes including real-world vehicle fuel consumption, cycling safety, driver distraction and fatigue, drink-driving interventions, and road risk identification.

AA Fuel Price Monitoring

Weekly monitoring and public reporting on retail fuel prices across New Zealand. The AA's Terry Collins is one of the country's most-quoted voices on fuel price movements and their impact on household transport costs.

Policy Position Statements

Published positions on key transport issues including road safety and mobility, road funding, vehicle standards, driver licensing, speed management, and environmental policy. Available on the AA website.

History

03
1903

Auckland Automobile Association founded on 26 May by Dr George Thomas Humphrey de Clive Lowe and six others. Canterbury AA founded on 4 September. The AAA issued 'Certificates of Competency' to exam-qualified drivers - pioneering NZ's driver licensing concept.

25
1925

Roy Champtaloup draws the first official AA road map by hand, having voluntarily erected 70 road signs across Auckland. Appointed AA Touring Manager. Southland AA introduces the first 'first aid car' for roadside assistance.

64
1964

Wellington Secretariat established for national motoring affairs advocacy, led by George Fairbairn until 2005 - the AA's lobbying cornerstone.

91
1991

Fifteen independent regional automobile associations complete a decade-long series of mergers under General Manager Brian Gibbons, creating the unified national New Zealand Automobile Association. Combined membership: 600,000.

03
2003

AA celebrates centenary. Membership exceeds 1 million.

11
2011

AA Research Foundation established as part of the UN Decade of Action on Road Safety (2011-2020), commissioning independent research on road safety, driver behaviour, and transport.

12
2012

Simon Douglas joins the AA from Tourism New Zealand to lead the transport policy and advocacy function. AA Smartfuel fuel discount loyalty programme launched (joint venture).

20
2020

AA Money financial services launched (February), expanding the AA's commercial offering into vehicle finance, savings, and investment.

22
2022

Brian Gibbons retires after 40 years (CEO since 1990), having grown membership from 600,000 to 1.78 million. Nadine Tereora appointed as the AA's first female CEO (February 2022). Simon Douglas's role expanded to Chief Policy & Advocacy Officer.

23
2023

AA celebrates 120th anniversary. Peter King, the AA's long-serving transport researcher and architect of the Member Sentiments Survey programme, dies suddenly in November.

24
2024

AA Smartfuel fuel discount programme discontinued on 31 January after 12 years and $1 billion in fuel discounts. AA joins joint industry submission on EV RUC fairness (with MIA, Drive Electric, VIA, MTA, and Better NZ Trust).

25
2025

AA backs the government's plan to replace petrol tax with universal electronic RUC but calls for low administration costs, privacy safeguards, and affordable rates for light vehicle owners. Brett Flintoff appointed President (December 2025). AA makes 13 submissions to government including on tolling, RUC, vehicle safety, and time-of-use charging.

Leadership

Nadine Tereora

Chief Executive Officer

Since 2022

The AA's first female CEO, appointed February 2022. 25+ years in insurance industry: former COO of Partners Life, CEO of Fidelity Life (2016-2020, three consecutive ANZIIF Life Insurance Company of the Year awards), and CEO of Asteron Life (first female CEO of a Suncorp Group company). Succeeded Brian Gibbons who served 40 years.

Brett Flintoff

President

Since 2025

Appointed President December 2025. Retired chartered accountant who operated his own firm for 30 years. Joined the AA Board in 2010. Member of the Southland District Council. Chairs both the AA Board and National Council.

Simon Douglas

Chief Policy & Advocacy Officer

Since 2012

Joined the AA in 2012 from Tourism New Zealand. Previously held roles at the Ministry of Transport, Ministry of Tourism, and Beca Engineering. Oversees the AA's transport policy, advocacy, and the AA Research Foundation. Also a trustee of SADD (Students Against Dangerous Driving).

Martin Glynn

Policy Director

Leads AA policy development on RUC reform, fuel pricing, and road funding. Regular media commentator on the financial impact of transport policy changes on motorists.

Terry Collins

Principal Policy Adviser

Senior fuel and transport policy adviser. Frequent media spokesperson on fuel prices, RUC costs, and Commerce Commission fuel market interventions. Raised concerns that universal eRUC would be 'hardest to collect and easiest to evade' compared to fuel excise.

Dylan Thomsen

Manager: Research, Safety & Communications

The AA's primary road safety spokesperson. Regular media commentator on crash statistics, driver behaviour, and road safety campaigns.

RUC Involvement

The AA is one of the most influential advocacy voices in New Zealand's RUC policy landscape. With 1.8 million members, the AA has a unique mandate to represent motorist interests in the transition from fuel excise duty to universal distance-based charging. The AA strongly supports the principle of RUC - allocating road costs based on vehicle use - but has consistently argued for simplicity, low compliance costs, and robust privacy protections. The AA's policy team makes regular submissions to select committees on RUC legislation and engages directly with Ministers and officials on reform design.

Market Position

  • New Zealand's largest motorist advocacy body with 1.8 million members
  • Regular submitter to select committees on RUC-related legislation
  • AA Research Foundation provides independent evidence base for policy positions
  • Key media voice on the impact of RUC reform on household transport costs
  • Maintains relationships with Government Ministers, MPs, and senior transport officials

Policy Positions

  • Strongly supports RUC as a mechanism to allocate road costs based on individual vehicle use - recognises the NZ system as world-leading
  • Opposes adding externalities (e.g. emissions pricing) to RUC, arguing these are already addressed by other policy interventions
  • Backs the transition to fully electronic RUC but demands low administration costs - concerned that private RUC providers 'would need to be making money', adding cost burden to motorists
  • Advocates for lower RUC rates for EVs and plug-in hybrids to avoid penalising early adopters (joint submission with MIA, Drive Electric, VIA, MTA, and Better NZ Trust proposed $60 for EVs and $42 for PHEVs)
  • Raised significant privacy concerns about GPS-based distance measurement - Terry Collins questioned 'who has that information and what's done with it' and suggested monthly data downloads rather than continuous tracking
  • Warns that universal eRUC enforcement may be difficult: Collins noted fuel excise was 'the cheapest to collect and hardest to evade' while the new system would be 'hardest to collect and the easiest to evade'
  • Argues vehicle weight in the light fleet should not determine road charges - 'negligible' road damage difference between a 1,200kg car and 2,000kg SUV
  • Opposes GST being charged on fuel excise: 'The AA believes this GST component should be removed because it amounts to a tax on a tax'
  • Opposes road user revenue being diverted to fund rail capital projects, arguing the opportunity cost is 'direct road safety investment'

Notable Events

AA Smartfuel Programme Discontinued After 12 Years (2024)

The AA Smartfuel fuel discount loyalty programme permanently closed on 31 January 2024 after 12 years of operation, having issued over $1 billion in fuel discounts to New Zealand households. The closure was triggered by Woolworths NZ ending its partnership to launch its own Everyday Rewards programme with BP.

The End – AA SmartfuelAA Smartfuel and Countdown Onecard schemes coming to an end – 1News

AA Insurance Fined $6.175 Million for Overcharging Customers (2024)

The High Court ordered AA Insurance to pay a $6.175 million penalty after the Financial Markets Authority found the insurer had overcharged more than 200,000 policyholders a total of $11.12 million between 2015 and 2020. The breaches involved failing to apply multi-policy discounts, AA membership discounts, and guaranteed no-claims bonuses.

AA Insurance to pay $6.175 million penalty for misleading customers – FMAAA Insurance fined over misleading no-claims bonus offer – RNZ

AA Insurance Halts New Home Policies in Multiple Towns Over Natural Hazard Risk (2026)

In early 2026, AA Insurance stopped offering new home, business, and landlord insurance policies in several New Zealand towns after reaching its natural hazard exposure limits. Westport was restricted due to elevated flood risk, and Woodend, Rolleston, and Lincoln in Canterbury were paused after maximum seismic risk exposure.

Major insurer declines new home insurance policies for Blenheim – RNZSecond town red-listed by AA Insurance for new home insurance policies – RNZ

Company Information

THE NEW ZEALAND AUTOMOBILE ASSOCIATION (INCORPORATED)

Registered
Company Number

215426

NZBN

9429042781608

Listed by the AA on their website but could not be found or verified on the NZ Companies Register. Source

Entity Type

NZ Incorporated Society

Incorporated

23 Nov 1915

Registered Office

Level 5, 20 Viaduct Harbour Avenue, Auckland Central, Auckland, 1010, New Zealand

Source: NZ Companies Office · Last checked February 2026

View on Companies Register

Profile compiled from public sources. Last updated February 2026. Back to Market Map →