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Automobile Association (AA)

One of New Zealand's largest membership organisations, with 1.1 million personal members, advocating on transport policy, road safety, fuel costs and RUC reform.

Auckland, NZMember-governed Incorporated SocietyFounded 1903
Automobile Association (AA) logo
Website
1.1M
Personal members
1M+
Additional vehicles covered through business relationships
80–82%
Of NZ driver licensing transactions processed monthly
474,000
Roadside callouts in FY2025
37
AA Centres nationwide
1903
Year founded

Overview

The Automobile Association (AA) is a member-governed incorporated society and one of New Zealand's largest membership organisations. It reports 1.1 million personal members and roadside support for more than one million additional vehicles through business relationships; those business-covered vehicles are not additional members. The AA also delivers driver and vehicle licensing services for NZ Transport Agency Waka Kotahi, including over-the-counter RUC sales, although that service-delivery role is covered separately under the 'aa' profile. The AA's Transport Policy & Advocacy team maintains relationships with ministers, Members of Parliament, officials and transport-sector organisations, and represents AA positions through submissions, meetings and media commentary. The AA Research Foundation, established in 2011, funds research intended to improve road safety and transport. Its scope broadened in 2023 to include sustainable mobility. Member surveys and commissioned research inform the AA's policy positions. Peter King, a long-serving transport researcher closely associated with the member-survey programme, died in November 2023. On RUC, the AA supports retaining a comparatively simple system that relates charges to vehicle use and road costs. It supports digitising RUC and the legislative groundwork for moving petrol vehicles from fuel excise duty to RUC, while calling for low administration costs, privacy safeguards and stronger compliance arrangements. In 2024 it joined other vehicle-sector groups in seeking lower initial RUC rates for battery-electric and plug-in hybrid vehicles.

Research & Advocacy

Select Committee and Government Submissions

The AA makes submissions to Parliament, ministers and government agencies on transport legislation and policy, including RUC, tolling, vehicle standards, road funding and time-of-use charging. Its submissions draw on member surveys, policy analysis and commissioned research.

AA Member Surveys

The AA regularly surveys samples of its members about transport costs, road safety, mobility, enforcement, emissions and alternatives to driving. The results inform its advocacy and published summaries of member views.

AA Research Foundation

Established in 2011 to fund road-safety research, the Foundation broadened its scope in 2023 to include sustainable mobility. Its programmes cover driver behaviour, vehicle and road safety, licensing and other transport issues.

Fuel-price Analysis and Commentary

The AA comments publicly on fuel-price movements, retail competition and transport taxes. Its current policy page links to MBIE's weekly fuel-price monitoring; no current evidence was found that the AA itself publishes a weekly price series.

Transport Policy Positions

The AA publishes organisational positions on transport planning and funding, road maintenance, public transport, tolling, congestion charging, fuel taxation, sustainability and road safety.

History

03
1903

Auckland Automobile Association founded on 26 May by Dr George Thomas Humphrey de Clive Lowe and six others. Canterbury AA founded on 4 September. The AAA issued 'Certificates of Competency' to exam-qualified drivers - pioneering NZ's driver licensing concept.

25
1925

Roy Champtaloup draws the first official AA road map by hand, having voluntarily erected 70 road signs across Auckland. Appointed AA Touring Manager. Southland AA introduces the first 'first aid car' for roadside assistance.

64
1964

Wellington Secretariat established for national motoring affairs advocacy, led by George Fairbairn until 2005 - the AA's lobbying cornerstone.

91
1991

Fifteen independent regional automobile associations complete a decade-long series of mergers under General Manager Brian Gibbons, creating the unified national New Zealand Automobile Association. Combined membership: 600,000.

03
2003

AA celebrates centenary. Membership exceeds 1 million.

11
2011

AA Research Foundation established as part of the UN Decade of Action on Road Safety (2011-2020), commissioning independent research on road safety, driver behaviour, and transport.

12
2012

Simon Douglas joins the AA from Tourism New Zealand to lead the transport policy and advocacy function. AA Smartfuel fuel discount loyalty programme launched (joint venture).

20
2020

AA Money financial services launched (February), expanding the AA's commercial offering into vehicle finance, savings, and investment.

22
2022

Brian Gibbons retires after 40 years (CEO since 1990), having grown membership from 600,000 to 1.78 million. Nadine Tereora appointed as the AA's first female CEO (February 2022). Simon Douglas's role expanded to Chief Policy & Advocacy Officer.

23
2023

AA celebrates 120th anniversary. Peter King, the AA's long-serving transport researcher and architect of the Member Sentiments Survey programme, dies suddenly in November.

24
2024

AA Smartfuel fuel discount programme discontinued on 31 January after 12 years and $1 billion in fuel discounts. AA joins joint industry submission on EV RUC fairness (with MIA, Drive Electric, VIA, MTA, and Better NZ Trust).

25
2025

AA backs the government's plan to replace petrol tax with universal electronic RUC but calls for low administration costs, privacy safeguards, and affordable rates for light vehicle owners. Brett Flintoff appointed President (December 2025). AA makes 13 submissions to government including on tolling, RUC, vehicle safety, and time-of-use charging.

Leadership

Nadine Tereora

Chief Executive Officer

Since 2022

The AA's first female CEO, appointed February 2022. 25+ years in insurance industry: former COO of Partners Life, CEO of Fidelity Life (2016-2020, three consecutive ANZIIF Life Insurance Company of the Year awards), and CEO of Asteron Life (first female CEO of a Suncorp Group company). Succeeded Brian Gibbons who served 40 years.

Brett Flintoff

President

Since 2025

Appointed President December 2025. Retired chartered accountant who operated his own firm for 30 years. Joined the AA Board in 2010. Member of the Southland District Council. Chairs both the AA Board and National Council.

Simon Douglas

Chief Policy & Advocacy Officer

Since 2012

Joined the AA in 2012 from Tourism New Zealand. Previously held roles at the Ministry of Transport, Ministry of Tourism, and Beca Engineering. Oversees the AA's transport policy, advocacy, and the AA Research Foundation. Also a trustee of SADD (Students Against Dangerous Driving).

Martin Glynn

Policy Director

Leads AA policy development on RUC reform, fuel pricing, and road funding. Regular media commentator on the financial impact of transport policy changes on motorists.

Terry Collins

Principal Policy Adviser

Senior fuel and transport policy adviser. Frequent media spokesperson on fuel prices, RUC costs, and Commerce Commission fuel market interventions. Raised concerns that universal eRUC would be 'hardest to collect and easiest to evade' compared to fuel excise.

Dylan Thomsen

Manager: Research, Safety & Communications

The AA's primary road safety spokesperson. Regular media commentator on crash statistics, driver behaviour, and road safety campaigns.

RUC Involvement

The AA participates in RUC policy as a large motorist membership and advocacy organisation and as an NZTA service agent. AA Centres sell RUC licences over the counter. In policy work, the AA supports a simple distance-based charging system and the modernisation of collection, including removal of paper-display requirements and eventual transition of petrol vehicles from fuel excise duty to RUC. It has also called for low administration costs, privacy safeguards and stronger compliance and enforcement before a fleet-wide transition.

Market Position

  • Represents 1.1 million personal members; more than one million additional vehicles receive roadside support through business relationships
  • Regularly submits on RUC, tolling and related land-transport revenue legislation
  • Operates AA Centres where motorists can buy RUC as part of the AA's NZTA agency services
  • Uses member surveys and AA Research Foundation work to inform transport advocacy
  • Provides frequent media commentary on RUC costs, privacy, compliance and implementation

Policy Positions

  • Supports retaining RUC as a comparatively simple mechanism that relates charges to vehicle use and road costs; in its 2022 system-review submission it opposed adding costs not directly attributable to individual vehicle use
  • Supports modernising RUC collection and the legislative groundwork for an eventual shift of petrol vehicles from fuel excise duty to RUC
  • Supports fully electronic administration in principle but wants administration charges kept low, particularly where private service providers participate
  • Says stronger compliance and digital enforcement are prerequisites for public acceptance and revenue security; its 2025 submission noted that some AA District Councillors opposed moving petrol vehicles to RUC while compliance remained weak
  • Raised privacy and data-governance concerns in 2025 about electronic distance measurement and favoured less intrusive periodic reporting over continuous location tracking
  • In a joint February 2024 industry letter, supported EVs entering RUC but proposed initial rates of $60 per 1,000 km for battery-electric vehicles and $42 per 1,000 km for plug-in hybrids
  • Has argued that small weight differences within the light fleet should not materially change road charges because road-wear effects are minor compared with heavy vehicles
  • Opposes using RUC to duplicate externality charges already addressed through other mechanisms, including emissions and accident-related charges
  • Opposes road-user revenue funding rail capital, while supporting separately funded rail investment and some road-user contribution to public-transport services that reduce congestion
  • Opposes GST on fuel excise being retained in the general account and has also called for GST collected on fuel excise and RUC to be directed to land transport funding

Notable Events

AA Smartfuel programme discontinued after 12 years (2024)

The AA Smartfuel fuel-discount programme closed on 31 January 2024 after Woolworths New Zealand ended its participation ahead of launching Everyday Rewards. The programme reported providing more than $1 billion in fuel discounts during its 12 years of operation.

The End – AA SmartfuelAA Smartfuel and Countdown Onecard schemes coming to an end – 1News

AA Insurance joint venture penalised for customer overcharging (2024)

On 7 October 2024 the High Court ordered AA Insurance New Zealand Limited to pay a $6.175 million penalty for discounting failures and misleading representations. The affected issues totalled about $11.12 million in overcharges. AA Insurance is an independently operated joint venture involving The New Zealand Automobile Association Limited and Vero Insurance New Zealand; it is not the incorporated association itself.

AA Insurance Limited enforcement case – FMAAbout our company – AA Insurance

AA Insurance joint venture pauses new policies in higher-exposure areas (2026)

In early 2026 the independently operated AA Insurance joint venture temporarily stopped accepting specified new home, landlord and business policies in Westport because of flood exposure and in Woodend, Rolleston, Lincoln and Blenheim after reaching internal seismic-exposure limits. Existing policyholders were not generally prevented from renewing. These underwriting decisions were made by AA Insurance, not directly by the incorporated association.

Insurer temporarily halts new policies in Westport due to flood risk – RNZSecond town red-listed by AA Insurance for new home insurance policies – RNZInsurer's block on new policies not a tipping point – RNZAbout our company – AA Insurance

Company Information

THE NEW ZEALAND AUTOMOBILE ASSOCIATION (INCORPORATED)

Registered
Company Number

215426

NZBN

9429042781608

The NZBN is stated in current AA Shop terms. The entity is an incorporated society, so its primary Companies Office record is on the Incorporated Societies Register rather than the Companies Register. Source

Entity Type

NZ Incorporated Society

Incorporated

23 Nov 1915

Registered Office

Level 5, 20 Viaduct Harbour Avenue, Auckland Central, Auckland, 1010, New Zealand

Source: NZ Companies Office · Last checked July 2026

View on Companies Register

Profile compiled from public sources. Last updated July 2026. Back to Market →