Member-governed motoring organisation and major face-to-face NZTA service agent, supporting 1.1 million personal members and more than one million business vehicles.
The Automobile Association (AA) is a member-governed incorporated society founded in 1903. It reports 1.1 million personal members and support for more than one million additional vehicles through business relationships. The AA provides roadside assistance, motoring and inspection services, insurance and finance offerings through associated businesses and partners, and transport-policy advocacy. Under its long-standing relationship with NZ Transport Agency Waka Kotahi, its network of AA Centres, licensing agents and mobile units processes more than one million licensing and identity transactions a year. The AA says it regularly handles 80–82% of New Zealand’s driver-licensing transactions each month. Its vehicle-service network also processes registration and licensing transactions, including over-the-counter RUC purchases.
Customers can purchase road-user-charge licences in person at the AA’s 37 AA Centres. The AA does not advertise its own online RUC-purchasing service.
The AA network accepts driver-licence applications, renewals, replacements and overseas conversions, and provides theory testing and practical-test booking services. The AA says it processes more than one million licensing transactions a year and 80–82% of monthly national volume.
AA Centres, testing stations and licensing agents process services including changes of ownership, vehicle re-licensing, new plates and RUC transactions as an NZTA agent.
All 41 AA Auto Centres offer WoF inspections, alongside nine listed drive-in testing sites. CoF inspections are available at selected sites, with CoF-B services at Hornby and New Plymouth.
The AA provides 24-hour breakdown assistance to personal members and supported business vehicles.
AA-branded general, life, health, travel, pet and mechanical-breakdown insurance products are offered through different arrangements. AA Insurance, which provides car, home, contents and small-business cover, is a joint venture between the AA and Suncorp; other products are issued or underwritten by named external insurers.
Auckland Automobile Association founded, the precursor to the national AA.
Regional automobile associations merge to form the national New Zealand Automobile Association.
AA celebrates 100 years of service. Membership exceeds 1 million.
Nadine Tereora appointed as CEO - the AA's first female chief executive.
President
Chairs the AA Board and National Council; elected president in December 2025.
Vice President
Elected vice-president in December 2025 and has served on the AA Board since 2017.
Chief Executive Officer
Appointed in February 2022 and the first woman to serve as the AA’s chief executive.
Chief Policy & Advocacy Officer
Leads the AA’s transport policy, advocacy and research work.
The AA is an NZTA agent for over-the-counter RUC purchases at its 37 AA Centres. It does not advertise an AA-operated online RUC service. In its December 2025 submission on the Land Transport (Revenue) Amendment Bill, the AA supported modernising RUC collection and removing barriers to a future transition of light petrol vehicles from fuel excise duty to RUC when conditions are suitable. It said the transition depends on convenient payment options, effective compliance and a competitive provider market that does not increase motorists’ costs.
The AA publicly supported the government's plan to replace petrol tax with electronic road user charges for all 3.5 million light vehicles, calling the current paper-based system outdated and unfair. However, AA Policy Director Martin Glynn warned that private operators managing the new scheme must keep administrative costs minimal, expressing concern that profit-seeking providers could increase costs for motorists. The AA also flagged privacy concerns around vehicle tracking data under the new electronic system.
When the government abolished Auckland's 11.5 cents-per-litre regional fuel tax on 30 June 2024, the AA put fuel companies on notice, demanding they pass the full savings on to consumers. AA principal policy adviser Terry Collins referenced a Commerce Commission report showing oil companies were historically slow to lower prices, warning the industry the AA would be watching closely. The regional fuel tax had raised approximately $780 million since its introduction in 2018.
The High Court ordered AA Insurance to pay a $6.175 million penalty after the Financial Markets Authority found the insurer had overcharged more than 200,000 policyholders a total of $11.12 million between 2015 and 2020. The breaches involved failing to apply multi-policy discounts, AA membership discounts, and guaranteed no-claims bonuses. AA Insurance had already remediated the issue by repaying $15.6 million to affected customers between 2020 and 2022.
The AA joined forces with Drive Electric, the Motor Industry Association, and other industry groups in a joint submission arguing that proposed RUC rates for electric vehicles were too high, claiming EV owners would pay 95 percent more than fuel-efficient petrol car owners pay in fuel tax. The coalition recommended a rate of $60 per 1,000km for EVs versus the government's proposed $76, and $42 for plug-in hybrids. While the government did not adopt the AA's preferred rates, it did lower the PHEV rate to $53 per 1,000km when charges took effect on 1 April 2024.
215426
9429042781608
Listed by the AA on their website but could not be found or verified on the NZ Companies Register. Source
NZ Incorporated Society
23 Nov 1915
Level 5, 20 Viaduct Harbour Avenue, Auckland Central, Auckland, 1010, New Zealand
Nadine Tereora
Auckland, New Zealand
Paul Michaelsen
Auckland, New Zealand
Michelle Corse-Scott
Auckland, New Zealand
Steven Grant
Auckland, New Zealand
Andrew McKillop
Auckland, New Zealand
Marcus McClosky
Auckland, New Zealand
Graham Judge
Auckland, New Zealand
Source: NZ Companies Office · Last checked February 2026
View on Companies Register
